Services

General Services:

• 100% support from all Gray Oil Company Employees with a positive attitude.
• Problem Solver
• Commitment t customer satisfaction
• Convenience
• Fast, accurate on time delivery
• Backup inventory on all products used
• Provide trucks and equipment for product transfer and storage (fee base)
• Customer owned product transfer from one location to another (fee base)
• Purchase and sell new/used tanks and equipment bulk storage
• Lubes, Fuels, Coolants, Methanol and Heat Transfer Fluids
• Provide MSDS and Product Data Sheets on all products provided by Gray Oil
• Provide shipping papers and equipment labeling to meet EPA and DOT requirements
• Provide updated information on industry change
• Stay informed of customers needs and industry changes
• Provide experienced trained and licensed delivery personnel
• Insurance Certificates provided on request

Emergencies:

• Emergency support 24 hour a day, 7 days a week service 800-464-4729 (GRAY)
• Equipment and personnel available for emergency support (fee base)
• Monitoring of field support equipment/pumps notification of appropriate personnel of unsafe or potential problems

Engineering/Technical:

• Support Manufactures PES (Planned Engineering Services) Programs
• Access to Manufacturers Technical Staff and Lube Engineers
• Technical support and evaluation for facilities and field support
• Plant survey’s with shared results and recommendations
• Product consolidation recommendations to reduce or control inventory requirements
• Analytical Lab support and interpretation for Lubricants and Engine
• Oil Analysis, Heat transfer Fluids, Coolants and Fuels
• Technical training seminars for products and support
• Schedule safety classes for plant and field personnel
• Schedule meetings with maintenance and operations personnel to find better ways to serve you
• Quality Assurance/Quality Control random lab testing of products to insure quality, Certificate of Analysis for Chemicals and Lubricants upon Request
• Retained samples of product deliveries (customer specific)
• Electronic tank monitoring (wireless) where cell phone service is available, for lubes, fuels and chemicals

Fuels

• Risk Management programs including “max price contracts”. If prices go down your price goes down with it, but if prices go up you’re locked in at a max that won’t be exceeded.
• Remote fluid level monitoring of tanks so we know when you’re going to need product
• On site fueling

Special Services

• Wireless Tank Level Monitoring With Shared Access
• Emergency Tank Storage
• Customer Product Transfer
• Customer Safety Training for Handling and Storing Hazardous Materials